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AASHTO re:source Return to On-Site Assessments

May 26, 2022

AASHTO re:source will resume on-site assessments (rather than remote assessments) in all parts of the United States starting July 25, 2022.  We will continue to perform remote assessments for customers outside of the United States.  We will continue to offer remote assessments for all laboratories that need a supplemental assessment in order to add standards to their current scope of accreditation.

Duty of Care

The safety of our customers and laboratory assessors is AASHTO’s prime concern as we return to on-site assessments.  To help ensure assessments are conducted in a safe environment, AASHTO is committed to the actions described in our Duty of Care policy. 

What to Expect Next

Laboratory Status

What to Expect and Next Steps

Your laboratory recently had a regular in-sequence remote assessment.

You do not need to take any action at this time. There are some rare cases where customers that gained their initial accreditation through a remote assessment will be required to have an on-site supplemental assessment. These laboratories were contacted separately on March 25, 2022.

 

Your laboratory is scheduled for a remote assessment prior to July 25, 2022.

 

Proceed with the remote assessment as scheduled. Additional information regarding remote assessments can be found our Remote Assessments webpage.

Your laboratory has not yet received an assessment and is not yet scheduled for an assessment but has submitted a request for an assessment.

Your assessment will likely be an on-site assessment*. Here is a timeline of what to expect next:

  • Approx. 4-6 weeks before your assessment: Your assessment will be manually converted from a remote assessment to an on-site assessment in our system as part of our scheduling process. You will receive an announcement letter from AASHTO regarding your on-site assessment. There is no cause for concern if your assessment is still labeled as remote in our system at this time, and we appreciate your patience as we work through this manual process.
  • After your assessment is scheduled: You will be required to submit quality system documentation to AASHTO re:source at least two weeks prior to the start date of your on-site assessment. More information can be found in our Policy and Guidance on Submitting Documents Prior to the On-Site Assessment.
  • Anytime up to the date of your on-site assessment: If data indicates that COVID conditions in your state have worsened, all assessments in the state may be changed back to remote at any time*.

Additional Information Regarding Document Submittal:  As part of our return to on-site assessments, we are moving to a more streamlined document submittal process. We recommend waiting to submit documents until your on-site assessment is scheduled and converted to an on-site assessment in our system in order to utilize the new and improved process. However, if you choose to submit the documents before the assessment is scheduled, your assessor will be able to access them. Please communicate with your assessor about any documents you have uploaded to the old system once your assessment has been scheduled.

 

Your laboratory has not yet received a remote assessment, an assessment has not been scheduled, and you have not yet submitted a request for an on-site assessment.

Your assessment will likely be an on-site assessment*. Here is a timeline of what to expect next:

  • Approx. 4 months before your assessment: You will receive a notification from AASHTO re:source that it is time for you to submit a request for an assessment in order to be included in the normal tour sequence. Your request will automatically come into our system as an on-site assessment.
  • Approx. 4-6 weeks before your assessment: You will receive an announcement letter from AASHTO regarding your on-site assessment.
  • After your assessment is scheduled: You will be required to submit quality system documentation to AASHTO re:source at least two weeks prior to the start date of your on-site assessment. More information can be found in our Policy and Guidance on Submitting Documents Prior to the On-Site Assessment.
  • Anytime up to the date of your on-site assessment: If data indicates that COVID conditions in your state have worsened, all assessments in the state may be changed back to remote at any time*.

*If AASHTO re:source makes the decision to change assessments from on-site to remote, laboratories affected will be notified individually via email and will receive direct communication from their assigned laboratory assessor(s). Additionally, the laboratory will be charged fees at the remote assessment rate.

Frequently Asked Questions

Please visit the Laboratory Assessment Program’s FAQ page for updated questions and answers regarding the transition back to on-site assessments.

Thank you for your patience as we return to on-site assessments.  If you have any concerns or questions, please contact us as lap@aashtoresource.org.

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