[Watch on YouTube.] 

What if your organization could lead a quality management revolution? In this insightful episode, Bob Lutz, Director of AASHTO re:source, unveils the organization's ambitious roadmap for 2024-2027. The goal is to build a community of quality advocates who are committed to continual improvement.

The episode kicks off with a detailed discussion about the new roadmap, a strategic plan specifically tailored for AASHTO re:source’s operations for the next three years. Bob Lutz, alongside hosts Brian Johnson and Kim Swanson, explains the motivation behind creating this roadmap, inspired by AASHTO's broader strategic plan. We explore the unique approach taken in forming this roadmap, which focuses on identifying key stakeholders through a detailed analysis and understanding their needs and expectations.

The meticulous process behind identifying key stakeholders was not as straightforward as one might think. The team had to answer specific questions for each potential stakeholder, leading to some interesting and insightful discussions. This rigorous process ensured that we set a solid foundation for the roadmap. The process of defining the vision and mission of AASHTO re:source culminates in the bold vision of leading a quality management revolution within the construction materials, testing, and inspection industry.

This new AASHTO re:source vision is both bold and actionable. Bob explains that this serves as the organization's North Star, guiding all efforts and decisions. The mission, on the other hand, is about collaborating with key stakeholders to ensure the integrity of materials in the nation’s infrastructure. It emphasizes the importance of collaboration and the critical role of materials testing in building and maintaining infrastructure.

The roadmap's strategic objectives are laid out, prioritizing leading by example, building trust, and fostering continual improvement. The discussion delves into how these objectives translate into tangible changes for both staff and customers over the next few years. AASHTO re:source aims to shift from merely checking boxes to collaborating with customers on their journey toward continual improvement. Plans to provide more educational content through webinars and a virtual TechEx event are also discussed, along with innovative ways to make better use of proficiency testing data to benefit customers.

The implementation phase of the roadmap focuses on leading by example. Key objectives include earning the trust of key stakeholders, embracing processes that foster continual improvement, and demonstrating a commitment to quality. These objectives are not just internal goals but are designed to inspire others to adopt a quality culture.

This episode is a comprehensive look at the organization's strategic roadmap for 2024-2027. With Bob Lutz at the helm, AASHTO re:source is poised to lead a quality management revolution in the construction materials, testing, and inspection industry. By focusing on collaboration, continual improvement, and building trust, the organization aims to shift the paradigm from compliance to excellence.

View the 2024-2027 AASHTO re:source Roadmap on the Quality page of our website: aashtoresource.org/quality

Important Note: Buzzsprout Cohost AI was used as a resource when creating this post.