Quality

At AASHTO re:source, quality is the foundation of our mission and the lens through which we serve our stakeholders. Through collaboration, technical expertise, and continual improvement, we help ensure the integrity of construction materials and strengthen confidence in the nation’s infrastructure.

Our Vision

Leading a quality management revolution within the construction materials testing and inspection industry.

This vision reflects our commitment to moving beyond conformance toward continuous improvement, innovation, and leadership—key priorities of the 2024–2027 AASHTO re:source Roadmap.

Quality Management Systems

AASHTO re:source has maintained certification to ISO 9001, Quality Management Systems – Requirements, for more than seventeen years. This internationally recognized standard emphasizes customer focus, consistency, and continual improvement and provides the framework for how we operate and evolve.

Our ISO 9001–certified Quality Management System applies to:

• AASHTO Accreditation Program (AAP)
• Laboratory Assessment Program (LAP)
• Proficiency Sample Program (PSP)

[View our ISO 9001 certificate.]

Proficiency Sample Program Accreditation

The Proficiency Sample Program (PSP) has been accredited to ISO/IEC 17043, Conformity Assessment — General Requirements for Proficiency Testing, since 2017. This accreditation demonstrates our commitment to rigorous technical and management practices, including personnel competency, sample quality, accurate reporting, and transparent communication.

[View our ISO/IEC 17O43 accreditation certificate.]

Our Guiding Principles

MISSION STATEMENT

Collaborating with our key stakeholders to provide services that ensure the integrity of the materials in our nation’s infrastructure.

QUALITY POLICY STATEMENT & OBJECTIVES

PACT – Professionalism, Accuracy, Competency, and Timeliness

AASHTO re:source is committed to the quality of our products and services by (1) maintaining a professional relationship with our customers, (2) providing accurate products and services, (3) maintaining a competent organization, and (4) providing timely services to our customers.

CORE VALUES

• Collaboration
• Transparency
• Trust & Integrity
• Diversity, Equity, and Inclusion
• Safety

These principles guide our staff, inform our programs, and shape how we pursue quality every day.

Looking Ahead

The 2024-2027 AASHTO re:source Roadmap outlines our strategic priorities for advancing quality, strengthening partnerships, and leading industry transformation.