Programs that work for you

"They are rigorous, they’re about making sure our labs, personnel, and test methods conform, that they’re in compliance. They’re independent, not driven by a vendor or a construction company.”


California Department of Transportation

Philip Stolarski, Deputy Division Chief, DES-METS & GS

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50+ years of experience
3,000+
PSP participants
23,000+
samples shipped per year
1,000
laboratory assessments per year
2,000+
accredited labs








Changes to Services Due to COVID-19

Frequently Asked Questions

Updated: May 27, 2020

We have received several questions about how we will handle certain issues that arise from interruptions in service during this pandemic. The following are the most common questions we have received and our answers at this time.

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Is AASHTO re:source staff available for calls and email responses?
Yes. All AASHTO re:source staff are currently working from home, but those caring for dependents or experiencing challenges working from home may not be immediately available. Responses to questions should occur within two business days.
How will this impact my AASHTO accreditation event deadlines?
AASHTO Accredited laboratories are encouraged to communicate any concerns about deadlines with their Quality Analyst for any open accreditation events.
For how long will on-site laboratory assessments be postponed?
We are monitoring the situation, and once it is safe to resume travel, we will inform our customers to provide as much notice as possible.

We are now offering laboratories the ability to receive assessments and accreditation through the use of live video technology. If your laboratory is in need of an assessment – to gain accreditation, to resolve an accreditation issue, or to satisfy a project owner – then a remote assessment may meet that need during these times. Please visit the Remote Assessments page for more details on this service.
Will our laboratory be given leniency on missing technician certifications?
Below are a few scenarios related to certification provider delays and the ramifications for AASHTO re:source assessment reports and AASHTO Accreditation.

  • The certifications became recently expired around the time of the COVID-19 outbreak, and they were still expired at the time of the assessment: The AASHTO re:source assessment report will include a nonconformity that will be tracked by the AASHTO Accreditation Program (AAP). The AAP will be lenient about the deadline in these cases in line with the certification provider’s availability. Accreditation will remain in good standing, provided the laboratory resolves this situation in a timely manner.

  • The laboratory provided no evidence that indicated its staff maintained the required certifications at any recent time: The AASHTO re:source assessment report will include a nonconformity that will be tracked by the AAP. Accreditations will not be granted for any standards requiring certifications, and accreditations will be withdrawn where appropriate.

  • The laboratory is unable to obtain external certifications but will be creating its own internal program in the meantime: The laboratory can proceed with the AAP’s established procedures for evaluation of internal examination programs. Program requirements are located on the AASHTO Accreditation Documents page of the AASHTO re:source website. Accreditation will not be available for ASTM D3666 if the laboratory pursues internal examination because these standards require external certifications. ASTM E329 also requires external certifications or a PE license for the laboratory supervisor position.
If we missed an interval due to our calibration provider not being able to travel to visit our laboratory, will that be noted in the next on-site assessment report?
Below are a few scenarios related to calibration provider delaysand the ramifications for the AASHTO re:source assessment report and AASHTO Accreditation.

  • The equipment calibration was overdue at the time of the assessment: The AASHTO re:source report will include a nonconformity that will be tracked by the AASHTO Accreditation Program (AAP). The AAP will be lenient about the deadline in these cases in line with the calibration provider’s availability.

  • The equipment calibration was completed before the assessment, but the interval was greater than is permitted in the standards: An Observation will be reported. No corrective action report will be required.

  • The laboratory had never had its equipment calibrated and is requesting accreditation for the first time: Accreditation will not be granted in these cases until the proper calibrations have been carried out.
Are extra proficiency samples (including blind samples) still available?
We will begin shipping extra samples the first week of June. This means proficiency sample-related accreditation suspensions may not be resolved as quickly as usual.
We normally conduct management reviews and internal audits in person with people from different parts of the country. Are we able to carry those activities out remotely?
We do not have any concerns if you are able to accomplish these tasks effectively while working remotely. The program requirements would remain unchanged.
Was the Technical Exchange for 2020 cancelled or postponed until later?
The 2020 Technical Exchange scheduled for March 23-26 in Minneapolis has been cancelled. The next Technical Exchange will be in Fort Worth, Texas on March 15-18, 2021.
I don't see the answer to my question. Can I ask a new question?
Yes, you can. Send us your question.
AASHTO Accreditation and COVID-19
April 13, 2020

Your AASHTO Accreditation may be the last thing you're thinking about during this pandemic, and that's okay. Accreditation Program Manager, Brian Johnson (with help from his kids) give you some tips to help your lab during this time. Visit aashtoresource.org/covid-19 for details on how COVID-19 has impacted our services.

Remote Assessments Tutorial
May 11, 2020

AASHTO re:source is pleased to announce the addition of remote assessments to our list of services for the Laboratory Assessment Program. Due to the restrictions in place during this challenging time of the COVID-19 pandemic, we are now offering laboratories the ability to receive assessments and accreditation through the use of live video technology. Learn more about this service and how to request a remote assessment in this short video. Find even more details on our website: http://aashtoresource.org/lap/remote-assessments.

AASHTO re:source Remote Assessment Informational Webinar (May 2020)
May 21, 2020

A recording of the May 21, 2020 live webinar on remote assessments. After a brief introduction to remote assessments, most of this one-hour webinar is staff answering attendee questions.


Announcements

May 19, 2020

AASHTO offices will remain closed at this time. We are monitoring this situation closely and updating programs as needed. 

Proficiency Samples
Throughout our response to the COVID-19 crisis, we have evaluated the timeline for the production and packaging of samples, as well as the revised closing and final report dates on samples that are currently distributed.  This thorough evaluation of the program has led us to the decision to cancel the 2020 Slurry and Micro Surfacing Proficiency Sample Round. Participants in the sample round have received an email with more detailed information.   

The closing and final report dates for samples currently distributed have been revised once again. Please visit the schedule page for updated dates.  Specific questions regarding any of these changes can be directed to Proficiency Sample Program Manager, John Malusky at jmalusky@aashtoresource.org or 240-436-4825.

No other programmatic changes have been made. See the May 7, 2020 announcement for the most current information on change to laboratory assessments and AASHTO Accreditation.

May 7, 2020

For the health and safety of our staff, customers, and communities, the offices of AASHTO remain closed.  Below are the most recent changes to our programs: 

Proficiency Samples
The 2020 Asphalt Mixtures Marshall, Hveem, and Gyratory Design sample ship and closing dates have been delayed. Please visit the schedule page for updated dates.  

We are hopeful that this schedule change will accommodate the situation, however, please keep in mind that the schedule may change as the pandemic progresses. Specific questions regarding these changes can be directed to Proficiency Sample Program Manager, John Malusky at jmalusky@aashtoresource.org or 240-436-4825.

On-Site Assessments
We are now offering remote assessments. This is currently only available to customers seeking accreditation for the first time or need to add tests to their current scope of accreditation. Laboratories that are currently accredited by AASHTO are not eligible at this time. For complete details, please visit the Remote Assessments page.  

On-site laboratory assessments are still suspended until further notice.  Questions regarding any of these changes can be directed to Laboratory Assessment Program Manager, Maria Knake at mknake@aashtoresource.org or 240-436-4804.

AASHTO Accreditation
AASHTO Accredited laboratories are encouraged to communicate any concerns about deadlines with their Quality Analyst for any open accreditation events.  Questions regarding how this further impacts your laboratory’s accreditation can be directed to AASHTO Accreditation Program Manager, Brian Johnson at bjohnson@aashtoresource.org or 240-436-4820.

Future Actions
AASHTO will continue to monitor this situation and will update customers with any further changes to our services.  Please contact AASHTO re:source Manager, Bob Lutz at rlutz@aashtresource.org or 240-436-4801 or CMRL Director, Steve Lenker at slenker@aashtoresource.org or 240-436-4770 with any questions or concerns.

April 20, 2020

We continue to monitor this situation closely and are making adjustments to our programs as needed.

Proficiency Samples
The deadlines for submitting data for the following proficiency samples have been further extended:

  • Fine Aggregate 207/208: May 21, 2020
  • Soil Classification and Compaction 181/182: June 11, 2020
  • Viscosity Graded Asphalt Cement 259/260: June 18, 2020
  • Performance Graded Asphalt Binder 259/260: June 25, 2020

Specific questions regarding these changes can be directed to Proficiency Sample Program Manager, John Malusky at jmalusky@aashtoresource.org or 240-436-4825.

On-Site Assessments
All on-site laboratory assessments are suspended until further notice.  Questions regarding an upcoming assessment can be directed to Laboratory Assessment Program Manager, Maria Knake at mknake@aashtoresource.org or 240-436-4804.

AASHTO Accreditation
AASHTO Accredited laboratories are encouraged to communicate any concerns about deadlines with their Quality Analyst for any open accreditation events.  Questions regarding how this further impacts your laboratory’s accreditation can be directed to AASHTO Accreditation Program Manager, Brian Johnson at bjohnson@aashtoresource.org or 240-436-4820.

Future Actions
AASHTO will continue to monitor this situation and will update customers with any further changes to our services.  Please contact AASHTO re:source Manager, Bob Lutz at rlutz@aashtresource.org or 240-436-4801 or CMRL Director, Steve Lenker at slenker@aashtoresource.org or 240-436-4770 with any questions or concerns.

March 13, 2020 

The health and safety of our customers, staff, and communities are of utmost importance to AASHTO.  After careful consideration, the following changes will be made to our programs effective Monday, March 16, 2020.

On-Site Assessments
All on-site laboratory assessments are suspended until further notice.  Customers who currently have assessments scheduled will receive a phone call from our office to confirm receipt of this message.  We will continue to monitor the situation to determine when we can resume on-site assessments.  Questions regarding your upcoming assessment can be directed to Laboratory Assessment Program Manager, Maria Knake at mknake@aashtoresource.org or 240-436-4804.

AASHTO Accreditation
The AASHTO Accreditation Program will add 30 days to the deadlines of any open accreditation events.  Questions regarding how this further impacts your laboratory’s accreditation can be directed to AASHTO Accreditation Program Manager, Brian Johnson at bjohnson@aashtoresource.org or 240-436-4820.

Proficiency Samples
The deadlines for submitting data for the following proficiency samples have been extended for 28 days:

  • Fine Aggregate 207/208: April 24, 2020
  • Soil Classification and Compaction 181/182: May 14, 2020
  • Viscosity Graded Asphalt Cement 259/260: May 21, 2020
  • Performance Graded Asphalt Binder 259/260: May 28, 2020

Specific questions regarding these changes can be directed to Proficiency Sample Program Manager, John Malusky at jmalusky@aashtoresource.org or 240-436-4825.

2020 AASHTO re:source Technical Exchange (March 23-26)
This event has been canceled. More details can be found on the event site. 

Future Actions
AASHTO will continue to monitor this situation closely and will update customers with any further changes to our services.  Please contact AASHTO re:source Manager, Bob Lutz at rlutz@aashtresource.org or 240-436-4801 or CMRL Director, Steve Lenker at slenker@aashtoresource.org or 240-436-4770 with any questions or concerns.

Thank you for your support and understanding as we navigate this fluid and multi-faceted situation.

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